There are two very different things a controller can do with a piece of equipment, and companies rarely distinguish between them when quoting:
Properly integrated
A data connection — commonly RS-485, often carrying Modbus — lets the controller read status and send detailed commands. It can see the pump's actual flow, set a target, read a fault code and respond to it.
Switched via relay
A dry contact is a simple switch closure with no voltage of its own. The controller can turn the device on and off and nothing more. No status, no setpoints, no fault reporting.
Both are legitimate. Being told a device is "integrated" when it is really on a relay is not. On every quote we write, you get that stated device by device.
What an open platform typically reaches
- Moov AI pumps and Moov inverter heat pumps
- Pentair and Jandy equipment
- Numerous other manufacturers' pumps and heaters
- Salt systems
- Lighting
- Pool covers, where supported
- Generic high-voltage equipment via relays